Frequently Asked Questions

A proxy sits in front of your other servers and gives them all one address. Players connect to the proxy, and it forwards them to whichever server you choose, so they can move between servers without disconnecting. A proxy does not run a world of its own, so you need at least one regular server behind it.
Buy a proxy from us and it arrives configured. Adding a server behind it is a drag-and-drop in your dashboard, with no config files to edit.
Order two or more servers at once and our entry proxy comes free with them, a larger one paying only the difference.
You are free to run your own proxy too. Buy a regular server and put any proxy in front of it, hosted with us or somewhere else.
Currently Aquila-managed proxies are only available for Minecraft servers.

Why you might want to use a proxy:

• One address for multiple servers. You can also point a hostname at a specific server, so players get sent directly to it.
• Restart or update one server while the rest stay up. Players on it are moved to a fallback server and keep their connection.
• Bedrock crossplay: install Geyser on the proxy and it covers every server behind it.
• Voice chat that follows players across servers, because the plugin runs on the proxy.
• Shared player count, and network-wide chat, bans and whitelisting through proxy plugins.
• Room to spread things out, so heavy content like a chunk-hungry survival world or a busy minigame arena sits on its own server and cannot drag down performance everywhere else.

Note that restarting the proxy itself does drop connections, forcing players to reconnect.